Frequently Asked
Questions
Everything you need to know about using Prime Trading Exchange.
Prime Trading Exchange lets you convert between USDT (Tether) and USD wire transfers. Simply create an account, complete KYC verification, and submit an exchange order. We process your transaction and deliver funds to your specified wallet address or bank account.
Our standard fee is 1.5% per transaction. There are no hidden charges — what you see in the exchange preview is exactly what you get. Business accounts may qualify for volume-based discounts on larger transactions.
For individual accounts, you'll need a government-issued photo ID (passport, driver's license, or national ID) and a selfie for verification. Business accounts require company registration documents, EIN documentation, and proof of authorized signatory.
We support USDT on multiple networks including ERC-20 (Ethereum) and TRC-20 (Tron). On the fiat side, we process USD wire transfers via domestic wire and SWIFT for international transfers.
Most transactions are processed within 1–4 business hours after submission. Wire transfers may take an additional 1–2 business days depending on your bank. USDT transfers are typically confirmed within minutes once processed.
We use AES-256 encryption for all data at rest, TLS 1.3 for data in transit, and bank-grade security infrastructure. All documents are stored in encrypted, access-controlled environments. We also maintain 24/7 transaction monitoring for fraud prevention.
We offer two account types: Individual accounts for personal use with standard KYC verification, and Business accounts for companies requiring higher limits and KYB (Know Your Business) verification with corporate documentation.
Yes, transaction limits depend on your account type and verification level. Individual accounts start with standard limits that can be increased upon request. Business accounts have higher default limits and can negotiate custom limits for large-volume trading.