Privacy Policy

1. Information We Collect

We collect information necessary to provide our services and comply with regulatory requirements:

• Identity information: Full name, date of birth, nationality, government-issued ID, selfie photographs
• Contact information: Email address, phone number, mailing address
• Financial information: Bank account details, wire transfer information, USDT wallet addresses, transaction history
• Business information: Company name, registration documents, EIN, authorized signatory details
• Technical information: IP address, browser type, device information, access timestamps

2. How We Use Your Information

• Processing KYC/KYB verification and maintaining compliance
• Facilitating USDT-to-wire and wire-to-USDT exchange transactions
• Communicating transaction updates, account status, and security alerts
• Detecting and preventing fraud, money laundering, and unauthorized activity
• Meeting legal and regulatory obligations, including FinCEN reporting requirements
• Improving our platform, services, and user experience

3. Data Security

We implement industry-leading security measures to protect your data:

• AES-256 encryption for all data at rest
• TLS 1.3 encryption for all data in transit
• Encrypted, access-controlled document storage
• 24/7 transaction and security monitoring
• Regular security audits and penetration testing

4. Data Sharing

We do not sell your personal information. We may share data with:

• KYC/KYB verification providers: To verify your identity and comply with regulations
• Banking partners: To process wire transfers on your behalf
• Regulatory authorities: When required by law, including suspicious activity reports and FinCEN filings
• Law enforcement: In response to valid legal process (subpoenas, court orders)

5. Data Retention

We retain your personal information for as long as your account is active and as required by law. Financial transaction records and KYC documentation are retained for a minimum of 5 years after account closure, as required by the Bank Secrecy Act and related regulations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to regulatory retention requirements)
• Opt out of non-essential communications

Note: Certain data cannot be deleted while your account is active or where retention is required by law.

7. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising trackers. Analytics data is collected in aggregate to improve platform performance.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. Continued use of the Platform constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions or to exercise your rights, contact us at privacy@primetradingex.com.